Refund policy
Wellness Hub Academy
We are committed to providing quality products and services. This Return & Refund Policy explains how returns, refunds, and warranties are handled.
Warranty Coverage
Many of our products are covered under a manufacturer’s warranty. Warranty terms, coverage, and duration vary by product and are determined by the manufacturing company.
Customers can track their warranty period using the documentation provided at the time of purchase or through manufacturer registration systems, where applicable.
Returns
Returns are accepted only for products that qualify under the manufacturer’s warranty or where defects are confirmed. Items must be unused, in original packaging, and include proof of purchase.
Certain items, including consumables and personal care products, may not be eligible for return due to hygiene and safety reasons unless the item is defective.
Refunds
Once a return is approved, refunds are processed according to the manufacturer’s refund policy. Refund timelines vary and are generally determined by the manufacturing company.
Refunds are issued to the original method of payment used at checkout.
Non-Refundable Items
- Products damaged due to misuse or improper handling
- Items returned without original packaging or proof of purchase
- Products not covered under the manufacturer's warranty
Return Shipping
Customers may be responsible for return shipping costs unless otherwise specified by the manufacturer or required by law.
Contact Information
For return, refund, or warranty-related questions, please contact us before sending any items back:
Email: admin@lifesyleinstitute.org
Phone: 1 (800) 994-0477