Privacy policy

Wellness Hub Academy values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, use our services, or interact with us online or offline.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information depending on how you interact with our website or services.

1. Personal Information may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party providers)
• Information you provide through contact forms, program registrations, or email communication

1. Health-related information:

If you voluntarily share health or wellness-related information for program participation, consultations, or workshops, it is handled with confidentiality and used only for the intended purpose. 

We do not diagnose, prescribe, or replace medical advice.

1. Automatically collected information:

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Cookies and similar tracking technologies

How do We Use Your Information?

We use your information only when necessary and for legitimate purposes, including:

• Processing orders and payments
• Delivering products and services
• Responding to inquiries and support requests
• Managing program registrations and communications
• Improving website performance and user experience
• Meeting legal, regulatory, and compliance obligations

We do not use your information for unauthorized profiling or automated medical decision-making.

Consent and Choice

By submitting your information, you consent to its collection and use as outlined in this policy. You may withdraw consent at any time by contacting us.

You may opt out of non-essential communications such as newsletters or promotional emails by following the unsubscribe instructions or contacting us directly.

Payment Processing

All payments are processed securely through third-party payment gateways such as credit card processors and PayPal. We do not store or have direct access to your complete payment information.

These providers comply with industry security standards and their own privacy policies.

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality, analyze traffic, and improve user experience. Cookies do not give us access to your device or personal files.

You may choose to disable cookies through your browser settings. Doing so may affect certain website features.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

Information may be shared only with:

• Trusted service providers are necessary to operate our website and services
• Payment processors and shipping partners
• Legal or regulatory authorities, when required by law

All third parties are expected to handle your data responsibly and securely.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we take data protection seriously, no method of transmission over the internet is completely secure. Users share information at their own discretion.

Medical and Wellness Disclaimer

Information provided through our website, programs, workshops, or communications is for educational and wellness support purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment.

Users are encouraged to consult licensed healthcare professionals regarding medical concerns. Participation in wellness programs is voluntary and based on informed consent.

Children’s Privacy

Our website is not intended for children under the age of 13 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate authorization.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and regulatory obligations.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Withdraw consent for data processing
• Request information about how your data is used

Requests can be submitted using the contact details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Email: admin@lifesyleinstitute.org

Phone: 1 (800) 994-0477

Address: 1200 Hartford Ave, Johnston, RI, United States